Noticeboard

If you have been requested to E-mail the surgery, please use the following E-mail address:

gg-uhb.gp87112clinical@nhs.net


Appointments

Currently, as is the case in most GP surgeries nationwide, all appointments are Telephone consultations. This is due to the ongoing impact caused by the Covid-19 pandemic and to protect both patients, GP's and staff alike.
You will only be offered a face to face appointent if you have had a telephone consultation with the GP/ANP and it is deemed that this is essential.
If you are allocated a Telephone consultation, this is your appointment unless stated otherwise at the end of this consultation.
If you are required to attend the surgery, please wear a face covering or mask. Our Touchscreen is now operational so please use this to check-in were possible.
Please ensure to use hand gel BEFORE and AFTER touching the screen. In addition to this, this screen will be cleaned regularly as are all other surfaces in the surgery.
We realise it can currently be difficult and frustrating for everyone in our daily lives and particularly if you are unwell but we do appreciate your patience and understanding during these unprecidented times.

New Registrations

In a further bid to minimise the amount of people attending the practice, any new patients wishing to register, please download registration forms from our website and post this to us, along with a copy of your proof of address. Alternatively you can now email these documents (or any other documents which have been requested by the surgery) to:

 gg-uhb.gp87112clinical@nhs.net

This option will only be in place during the ongoing Coronavirus Pandemic and providing you reside within the PA7 post code area.

For patients moving from Erskine or Inchinnan, you are asked to remain at your current practice until the pandemic has resolved.


CORONAVIRUS

PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE A COUGH,SORE THROAT, FEVER OR ANY OTHER SYMPTOMS OF CORONAVIRUS.

Please note the following changes due to the ongoing situation with Coronavirus

  •       To reduce the risk of Coronavirus transmission we would now ask that requests are      made via our online prescriptions service or our telephone prescription service.
  •       We will now be sending all prescriptions directly to your chosen pharmacy,      or bishopton pharmacy where no option has been selected. 
  • The surgery are unable to provide sick notes for self isolation due to Coronavirus. A letter to employers for those patients who are self isolating as per Government guidelines can be found here - https://111.nhs.uk/isolation-note .

 
 

 We are pleased to announce the launch of our Facebook page where you will be able to view updates about the practice as they occur.

Please click this link -corona virus- or check the "latest news" tab for info on Corona Virus.

 


 

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Practice Management

Mrs Fiona Hird (f)

Practice Manager

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Lynn McFarlane (f)

Senior Receptionist

Administration

Our team of reception staff will assist you in making routine appointments to see your doctor, ensure that requests for emergency appointments are appropriately handled, process repeat prescription requests and offer help and assistance at all times. The receptionists are fully trained and have a challenging job to do. Your patience is appreciated. To assist them, please let them know when you change your address, name or telephone number. The workload of our secretarial and administrative staff includes helping with, typing referral letters to hospitals, processing insurance reports, producing practice documentation, administering screening systems (ie cervical smears, diabetic clinics etc) and entering medical information onto the computer system. It is a legal requirement that confidentiality of patients' records is maintained at the highest level by all staff.
 
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