Noticeboard

If you have been requested to E-mail the surgery, please use the following E-mail address:

gg-uhb.gp87112clinical@nhs.net


Appointments

Currently, as is the case in most GP surgeries nationwide, all appointments are Telephone consultations. This is due to the ongoing impact caused by the Covid-19 pandemic and to protect both patients, GP's and staff alike.
You will only be offered a face to face appointent if you have had a telephone consultation with the GP/ANP and it is deemed that this is essential.
If you are allocated a Telephone consultation, this is your appointment unless stated otherwise at the end of this consultation.
If you are required to attend the surgery, please wear a face covering or mask. Our Touchscreen is now operational so please use this to check-in were possible.
Please ensure to use hand gel BEFORE and AFTER touching the screen. In addition to this, this screen will be cleaned regularly as are all other surfaces in the surgery.
We realise it can currently be difficult and frustrating for everyone in our daily lives and particularly if you are unwell but we do appreciate your patience and understanding during these unprecidented times.

New Registrations

In a further bid to minimise the amount of people attending the practice, any new patients wishing to register, please download registration forms from our website and post this to us, along with a copy of your proof of address. Alternatively you can now email these documents (or any other documents which have been requested by the surgery) to:

 gg-uhb.gp87112clinical@nhs.net

This option will only be in place during the ongoing Coronavirus Pandemic and providing you reside within the PA7 post code area.

For patients moving from Erskine or Inchinnan, you are asked to remain at your current practice until the pandemic has resolved.


CORONAVIRUS

PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE A COUGH,SORE THROAT, FEVER OR ANY OTHER SYMPTOMS OF CORONAVIRUS.

Please note the following changes due to the ongoing situation with Coronavirus

  •       To reduce the risk of Coronavirus transmission we would now ask that requests are      made via our online prescriptions service or our telephone prescription service.
  •       We will now be sending all prescriptions directly to your chosen pharmacy,      or bishopton pharmacy where no option has been selected. 
  • The surgery are unable to provide sick notes for self isolation due to Coronavirus. A letter to employers for those patients who are self isolating as per Government guidelines can be found here - https://111.nhs.uk/isolation-note .

 
 

 We are pleased to announce the launch of our Facebook page where you will be able to view updates about the practice as they occur.

Please click this link -corona virus- or check the "latest news" tab for info on Corona Virus.

 


 

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Appointments

doctorThe practice offers a range of appointments from 8.30am-5.30pm these include face to face, telephone and minor illness appointments (we also offer later routine appointments on a Monday - please contact the practice for further details). 

Each appointment is designed for one person to discuss a single medical problem. If you have more than one or two problems we would recommend booking a double appointment.

  • Routine appointments (ten minutes) can be made with the doctor of your choice, may be made up to two weeks in advance, which will enable us to offer you an appointment at a time more suitable to your requirements.
  • Telephone appointments (five minutes) are for problems that a GP can deal with over the phone only. Please contact reception to book an appointment, the Doctor will call back approximately within 1 hour of the allotted appointment time.
  • 48 hour Appointments (Urgent) - for conditions that, in your opinion, cannot wait more than 48 hours to be seen by a doctor. The appointment offered will not necessarily be with the doctor of your choice.
  • Emergency (same day) appointments are available for conditions that need to be attended by a doctor the same day. If you telephone the surgery for an emergency appointment, you may be put through to the duty doctor, or they may telephone you back to assess priority.These appointments will not necessarily be with your doctor of choice. Please telephone as early in the morning as possible
  • Minor illness appointments are available up to 48 hours in advance for patients over the age of 2 with one of our Nurse Practitioners for conditions such as coughs, sore throat (tonsillitis), sinusitis, earache, conjunctivitis, rash, boils and urinary tract infections. If required a prescription it will be issued at your appointment.

If you have a serious problem such as severe chest pain or severe bleeding, you should call an ambulance (Tel. 999) before calling the surgery.  

Text Reminder Service

To help with appointment reminders sign up to our free text reminder service. Click here for further details.

If you cannot keep an appointment, please inform us as soon as possible so that we can offer the appointment to another patient.

If you are up to 10 minutes late for your appointment, you may need to wait until the end of the surgery. If you are over 10 minutes late you may need to re-book another appointment. 

 

 
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