Noticeboard

EMERGENCY ONLY SERVICE 17/06 - IT MIGRATION

On Thursday 17th June, we will be operating a restricted emergency service, as we will be undergoing a full IT Migration. We will not be able to book any appointments that day, process any prescriptions or answer any general queries. We have one Receptionist and one GP in the building to take calls from anyone with a genuine medical emergency only. We will be fully operational again on Friday 18th June. Thank you for your co-operation and understanding.

If you have been requested to E-mail the surgery, please use the following E-mail address:

ggc.gp87112clinical@nhs.scot

Please Note: Our direct dial number for the Prescription telephone line (01505 821716) is no longer in operation. It will ring out and then eventually cut you off. To request prescriptions, please call the main switchboard (01505 863223) and select option 1.

Appointments

Currently, as is the case in most GP surgeries nationwide, all appointments are Telephone consultations. This is due to the ongoing impact caused by the Covid-19 pandemic and to protect both patients, GP's and staff alike.
You will only be offered a face to face appointent if you have had a telephone consultation with the GP/ANP and it is deemed that this is essential.
If you are allocated a Telephone consultation, this is your appointment unless stated otherwise at the end of this consultation.
If you are required to attend the surgery, please wear a face covering or mask. Our Touchscreen is now operational so please use this to check-in were possible.
Please ensure to use hand gel BEFORE and AFTER touching the screen. In addition to this, this screen will be cleaned regularly as are all other surfaces in the surgery.
We realise it can currently be difficult and frustrating for everyone in our daily lives and particularly if you are unwell but we do appreciate your patience and understanding during these unprecidented times.

New Registrations

In a further bid to minimise the amount of people attending the practice, any new patients wishing to register, please download registration forms & patient questionaire forms from our website and post this to us, along with a copy of your proof of address. Alternatively you can now email these documents (or any other documents which have been requested by the surgery) to:

 gg-uhb.gp87112clinical@nhs.net

This option will only be in place during the ongoing Coronavirus Pandemic and providing you reside within the PA7 post code area.

For patients moving from Erskine or Inchinnan, you are asked to remain at your current practice until the pandemic has resolved.

CORONAVIRUS

PLEASE DO NOT COME TO THE SURGERY IF YOU HAVE A COUGH,SORE THROAT, FEVER OR ANY OTHER SYMPTOMS OF CORONAVIRUS.

Please note the following changes due to the ongoing situation with Coronavirus

  •       To reduce the risk of Coronavirus transmission we would now ask that requests are      made via our online prescriptions service or our telephone prescription service.
  •       We will now be sending all prescriptions directly to your chosen pharmacy,      or bishopton pharmacy where no option has been selected. 
  • The surgery are unable to provide sick notes for self isolation due to Coronavirus. A letter to employers for those patients who are self isolating as per Government guidelines can be found here - https://111.nhs.uk/isolation-note .

 
 
 We are pleased to announce the launch of our Facebook page where you will be able to view updates about the practice as they occur.
Please click this link -corona virus- or check the "latest news" tab for info on Corona Virus.

 

 

Do we have your correct contact details? If not please click here to update them

 

Text Reminder Service

mobile phone

The surgery provides a text reminder service for appointments.  If you do not require the appointment any more, simply text back 'CANCEL' to the number provided. You must give 3 hours notice prior to your appointment time.

Please note this service is only applicable to patient's aged 15 years and over. 

If multiple family members  use the same mobile number this may cause confusion over appointments etc.

With the new General Data Protection Regulation Act (GDPR) that has come into force, on the 25th May 2018, we will require your consent if you wish to receive text messages for appointments, notices (public holidays, new services) and healthcare updates.

If you wish to register for the messaging service please fill out the consent form.

 

If at any point you change your mind and do wish to receive any further reminders simply call the practice or inform a member of the reception team.

                                                                                                                                      

Please note that SMS text messaging is an automated service and we cannot guarantee that you will always receive a text message as a reminder of your appointment.  Please do not rely on this service as your only way of remembering an appointment.                                                        

                                        

If you change your mobile number etc and need to update your contact details please click here.     



 
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